Job Summary:

Security Officer responsible for the safety and security of the facility by being visible, mobile and vigilant. Projecting confidence, strength and professionalism. Equally safeguarding our public perception.

Job Description

Core Values & Expectations:

• Treat all other co-workers with dignity and respect regardless of position.
• Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below.
• Always be honest. Admit mistakes, learn from mistakes, and move forward. 
• Demonstrate an ability to accept constructive criticism and guidance from supervisors.
• Be professional by showing politeness and courtesy to co-workers and guests under all circumstances.
• When you don’t know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor.

Major Responsibilities/Activities: 

• Maintains a direct line of communication with their immediate supervisor and surveillance for any related incidents regarding the establishment. 
• Primarily responsible for the protection of a particular area, including observation and reporting of unusual, dangerous or suspicious activities.
• Responsible for maintaining a clean, safe and enjoyable environment.
• Conducts such duties as report writing of internal, criminal or injury related matters, escorts of money and other important documentation, as required.
• Patrols assigned work areas and assists guests and other departments, as needed and offer assistance aimed at building good will. 
• Ensures all policies and procedures are followed and performed, as required.
• Other duties as assigned or required

Minimum Requirements: 

• Preference is given to qualified Santa Ana Tribal Members.
• Must be 21 years of age.
• High school diploma or GED.
• Ability to communicate and correspond clearly and effectively.
• Must have valid driver’s license.
• Must be available for all shifts.
• Must Pass pre-employment drug test.
• Experience in the Security field is a plus.

• All employees are required to proficiently use a smartphone for company applications, email, and text.
• Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.

Essential Mental Functions:

The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintains a strict level of confidentiality regarding company information.
• Proven ability to provide outstanding customer service.
• Must have excellent problem-solving abilities.
• Must be a detail oriented, organized individual with the ability to multi-task.
• Must be able to work in a fast-paced environment.
• Must be able to deal with stressful situations in a professional manner.
• Must be a Team Player.
• Display strong verbal and written communication skills. 
• Proven ability to handle conflict situations.

Essential Physical Functions:

The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talks and hear. 
• Must be able to lift up to 25lbs.
• Must be able to work in inclement weather.
• Must be able to work various hours including weekends and holidays.
• Must present self in a well-groomed, professional appearance. 
• Must be able to work at a fast pace.
• Must be able to handle stress effectively.
• Must be able to sit for long durations of time.
• Physical ability to safely perform the essential job functions of the position.

Equipment Used

• Smartphones, computers, timeclocks, and all other equipment assigned to the position.
• Computer 
• All traditional office equipment
• MSDS sheets 

Work Environment: